FAQ's

Where does the training take place?
Training for all courses takes place at our Beauty Schools based in either:

Chatham, Kent - Parking opposite in Union Square Pay & Display (Behind GALA Bingo)


When do we get access to online training?
We provide students with access to our online training area before they attend the school. We find by doing this they are able to complete the theory in their own time and are able to absorb more information. This also means we have more time for practical, which then allows the tutor to demonstrate best practices as well as answer any Q & A’s.

What’s the difference between a diploma and an NVQ/VRQ qualification?
The really depends on what you're looking to do, if you're looking to treat friends, go mobile or run your business from home then we’d recommend a diploma by the Beauty Guild. However, if you were looking to work in a Salon or Spa most would require you to have an NVQ/VRQ qualification.

If you decide on the NVQ/VRQ qualification you'll also be required to attend an additional day for assessment, further to this you'll automatically receive a diploma qualification. More information will be given to you during your practical day at the School. Assessments are only available at Kent or Essex.

If you decide to upgrade to VRQ/NVQ (VTCT is the name of the awarding Body)
Once you have completed the Diploma day you will be required to complete the following as *home study:
- Practice Diary to help build technique, confidence and timings
- Case Studies to put together consultations, service and aftercare with assessment paperwork
- Assignment to demonstrate knowledge understanding
During this time you will have access you all documents online and contact details for our NVQ Coordinator and Education Manager for any questions you may have.
Once all of the above has been completed, you would return to the school to complete your assessments and written exams.
*Home study may take 2-8 weeks depending on your time available to complete content.


Can I upgrade my diploma to an NVQ at a later date?
Yes, you’ll have the option to do this if there is an upgrade available for the particular treatment. You’ll have to pay the additional fee (see above) for the upgrade, and we’ll then provide you with all the additional material for your NVQ qualification. We’ll then schedule your assessment day at the school.

Can I get insurance with my Diploma certificate?
Insurance companies will insure you with a Diploma or NVQ certificate. Our specialist insurance scheme through Salonsafe provides tailored cover for our qualified students. The insurance allows our students to gain cover to work on the public, with treatment risk included as standard. Please click here for further information.

What if I cancel my course, will I get a refund?
It will depend on the circumstances surrounding the cancellation and the notice given(see T&C for more details). In the instance that a refund is requested due to illness, medical notification will be required. Unfortunately, we are unable to give a refund if the online theory has been accessed/completed.

Will I be required to do any home study?
Yes. As well as doing the online theory at your own pace, students will find that by practicing at home AFTER you have taken the course, performing approximately 6 -8 treatments, they will achieve more confidence in doing treatments. Free refreshers are offered up to 6 month after course date if you feel you need more training.

How many students are there in a class?
We believe in keeping the class sizes small, so students have more one 2 one time with our tutors. Our normal class size is around 4.

Will I need to bring a model?
Please see course content for any course-specific requirements regarding models as some courses DO REQUIRE models.

Whilst every care is taken when delivering courses to prevent any issues when students are practising treatments however, you must be aware that this is training and that you accept that there may be risk associated with receiving treatments from a student.

When completing a NVQ/VRQ, you are required to provide your own models for your Assessment Days. Please be aware that you may not be working on your model during an Assessment Day. To maintain a realistic working environment and to develop your skills of working on different clients, models will be allocated at random on an Assessment day

Students attending courses

Along with your knowledge and understanding of the service, we are also assessing you on industry standards and expectations. Whether a nail technician or beauty therapist, we need to ensure that you are able to safely perform the service without risk and that a therapist must present themselves in professional attire - tunic or back top and trouser, covered in shoes. Hair should be tied back. Hands and nails should be well kept clean and nails short/standard length.

When will my course finish?
Course finish times vary so please view the course on the website for end times. Finish times are advisory and dependent on student numbers and ability and may on occasions finish late or early.

Will I need to bring anything?
No, everything will be provided for you on the course. However, some students find it beneficial to bring a pen and paper to make notes.

Is the Course accredited?
Our courses are approved and accredited by The Guild of Beauty Therapists (Diploma), VTCT (VRQ), or UKBA (UK Beauty accreditation). This will enable you to obtain liability insurance from various insurance companies, including our specialist insurance partner - Salonsafe. Please click here for further information.

When will I get my certificate?
Online theory must be completed and students must meet the standards required for practical delivery by UK Beauty Schools before diploma eCertificates can be issued. If standards are not met you will be offered 1 free retake or you may be asked to provide case study videos. if more training required after this it would be chargeable. NVQ certificates are issued by the awarding body. Diploma eCertificates will be emailed by Head Office within 7 days after the course. If you cannot see in your inbox please check your spam folder. Hard copies can be purchased for £10.00.

PLEASE NOTE: IF THE THEORY IS NOT COMPLETED THEN YOU ARE NOT QUALIFIED AS THE THEORY IS PART OF THE QUALIFICATION

Do you offer finance on your courses?
Yes, please visit our 0% finance page. Click here.